THE DEPARTMENT SERVICE OFFICER IS HERE TO HELP YOU The American Legion, Department of France, Department Service Officer, is an important and vital link in The American Legion’s nationwide network of volunteer and professional Service Officers.
The American Legion offers a full range of assistance to veterans and their families through our Department Service Officer (DSO). To make an appointment, please call our office, Wednesdays or Fridays, between 1300 and 1530 at +49 9641 70587 1837.
One of the primary roles of the DSO is to assist veterans in filing claims with the Department of Veterans Affairs (DVA). Membership in The American Legion is not a prerequisite for assistance from our DSO. The role and responsibilities of our Department Service Officer, in processing a claim through the DVA, are varied, complex, and must be accomplished in strict adherence to a myriad of regulations and procedures.
A Department Service Officer’s liaison and assistance through the Department of Veteran Affairs begins with the assignment of Accredited Representative status to The American Legion. Upon recognition of such status by the Office of General Counsel, authorized American Legion representatives in the Department of France and Pittsburgh, Pennsylvania, may be granted full access to all information in a veteran’s claim file as well as summarized computer data at designated VA facilities.
The DSO Office has increased its staff to provide coverage for the whole European continent, Middle East, and Asia.
Francis (Frank) Phillips is, currently, the director of the American Legion Department of France. He is accredited through the American Legion and recognized by the Veteran Affairs Office of General Counsel as an accredited Veteran Service Officer.